|PTS value||$ 3.96 & 59438.94999999996 p|
|PTC value||$ 0.03|
Main > Offers
My Paid Trial or Purchase was Not Credited, Why?
Most of the time they tell us that the user had already completed the promotion once before based on either their
1. billing address
2. credit card info
3. email address
4. phone number
5. prepaid/ temporary credit card that was declined when they went to charge the card after the initial hold
6. the user canceled their membership too early.
or a combination there of. The advertisers only pay once for a unique user why the user most of the time do not get credited.
These are not our rules they are the advertisers rules and are Universal to All GPT sites.
If any of the listed items match they will deny you from getting credit.
Have you completed the offer with any of the listed info before?
If not then put in a support ticket with proof that you completed / Paid for the offer and stating that you have never completed the offer before and I can ask for a review and try to find out why it was not credited. But keep in mind 99% of the time the will refuse the review. If it hasn't credited within 7 days its probably not going to credit you. After 7 days the offer will be removed from your pending list and a review at that point is impossible.
There is always a very slim chance that the offer will still credit though, it is possible that the offer was put automatically on manual Review and could credit around the end of the month or beginning of the next.
4/26/17 2:26 PM
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